The Scheduling Coordinator is responsible for managing daily staffing schedules by ensuring appropriate assignment of paraprofessionals to cases, coordinating replacements as needed, and maintaining effective communication with a large workforce pool. 

The role supports operational continuity by ensuring coverage, timely updates, and accurate tracking of paraprofessional availability across all statuses.

Case Assignment & Scheduling

• Pair paraprofessionals with appropriate client cases based on qualifications, availability, and service requirements.

• Maintain accurate and updated schedules for all active assignments.

• Ensure proper alignment between case needs and staff capacity.

Coverage & Replacement Management

• Identify scheduling gaps and coordinate immediate replacements when needed.

• Ensure timely deployment of backup paraprofessionals to avoid service disruption.

• Monitor attendance and proactively address potential coverage risks.

Staff Communication & Coordination

• Maintain constant communication with a large pool of paraprofessionals regarding schedules, updates, and changes.

• Provide timely notifications regarding schedule adjustments, cancellations, or urgent coverage needs.

• Serve as the primary point of contact for scheduling-related concerns.

Support for Supervisory Communication

• Assist coordinators and supervisory staff in relaying instructions to paraprofessionals.

• Ensure accurate transmission of updates, case instructions, and operational directives.

• Escalate concerns or issues to supervisors when necessary.

Database & Workforce Management

• Maintain an updated master list of paraprofessionals across

• Ensure data accuracy for scheduling, availability, and deployment readiness.

Additional Responsibilities

• Prepare daily and weekly staffing reports

• Support onboarding coordination for new paraprofessionals

• Assist in workforce planning and forecasting

• Help improve scheduling processes and system efficiency

• Participate in operational meetings for staffing alignment

• Ensure compliance with internal scheduling policies and client requirements

• Perform additional duties assigned by management.